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| STOURCARE EMERGENCY (outside of surgery hours) |
0844 800 1234 |
CANTERBURY
| Bridge Health Centre, Patrixbourne Road, Bridge, Canterbury, Kent, CT4 5BL |
01227 831900 |
| Cossington House Surgery, 51 Cossington Road, Canterbury, Kent, CT1 3HX |
01227 763377 |
| Chilham Surgery, Branch Road, Chilham, Canterbury, Kent |
01227 730210 |
| Sturry Surgery, 53 Island Road, Sturry, Canterbury, Kent, CT1 OEF |
01227 710372 |
| The Surgery, 49 London Road, Canterbury, Kent, CT2 8SG |
01227 463128 |
| Littlebourne Surgery, Margate Street, Littlebourne, Canterbury, Kent |
01227 721515 |
| Northgate Medical Centre 1, Northgate Canterbury |
0844 4778757 |
HERNE BAY
| The Park Surgery, 116 Kings Road, Herne Bay, Kent, CT6 5RE |
01227 742200 |
| Herne and Broomfield Surgery, 38 Broomfield Road, Herne Bay, Kent, CT6 7LY |
01227 749662 |
| St Annes Surgery, 161 Station Road, Herne Bay, Kent, CT6 5NF |
01227 742226 |
| William Street Surgery, 67 William Street, Herne Bay, Kent |
01227 740000 |
WHITSTABLE
| Whitstable Health Centre, Harbour Street, Whitstable, Kent CT5 1BZ |
0844 4772566 |
| Chestfield Medical Centre, Reeves Way, Chestfield, Whitstable, Kent CT5 3QU |
01227 794555 |
SOUTH EAST HEALTH LTD
If you need emergency treatment when your GP surgery is closed (between 6.30pm and 8am Monday to Friday) and throughout the weekends and public holidays, call SOUTH EAST HEALTH LTD on 0844 800 1234 you will be asked a set of questions to decide if:
- Your problem can be dealt with over the phone
- You need to attend one of the clinical bases
- You need an emergency ambulance
Most cases can be dealt with over the phone. If it has been decided you need a telephone consultation, your call will be passed to either a nurse advisor or doctor.
If you need to be seen
If your problem can't be sorted over the phone you will be given an appointment to attend one of the clinical bases (see below). When you arrive you will be seen by a doctor. SOUTH EAST HEALTH LTD do not operate a drop in service and you will not be seen if you do not have an appointment.
The bases are:
- Queen Victoria Memorial Hospital, (KING Edward Ave), Herne Bay
- Queen Elizabeth the Queen Mother Hospital, Margate
- Minor Injuries Unit, Buckland Hospital, Dover
- Outpatients Department, Victoria Hospital, Deal
Why do I have to go to SOUTH EAST HEALTH LTD instead of getting a home visit?
Home visits have to be restricted to exceptional circumstances, such as for the truly bed-bound, frail or elderly, or if the patient's condition means that they cannot travel. High quality care is best provided in medical centres and a home visit is not always appropriate.
Getting the right treatment
It is important to remember that hospital Accident and Emergency Departments (A&E) are designed to treat emergencies only. An emergency is a critical or life threatening situation, which may include loss of consciousness, severe breathing difficulties, deep wounds, severe chest pain or heavy loss of blood. SOUTH EAST HEALTH LTD will provide urgent medical treatment if you can't wait until the GP surgery opens again.
There are situations, during the day, where you may not need to contact your GP but can get help from NHS Direct, your local pharmacist or minor injuries unit, as well as treating minor ailments at home.
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